Rich was very friend and resolved our drain problems. Most urgent was full blockage in our drain line tied to our kitchen sink. Scheduled with the drain guys for a next day appt. Also had 3 toilet issues resolved (had been putting off!). Replaced two toilet of the fill valves/tanks to avoid leaks and on third toilet had issues with tank on occasion not filling with water for in-wall unit. Rich managed to clean the fill valve with not much space to manuever. Thank you drain guys!