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Plumber Reviews

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Cloyd Trouth

Fast, prompt and good customer service. Will call again for future services.

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Mark Prysler

The Drain Guys is the best kept secret for pipe replacement. I went through two crummy plumbers who charged for camera work and didn’t know what was going on with my drain. Called The Drain Guys and was glad I did. This team had master plumber Jay, along with his team, Parker and the rest of the crew to correctly solve the issue. The team provided insight on each part of the job, arrived promptly and even worked late. Job itself was extremely clean and was smart in terms of the geography of where my pipe needed to be. I now feel safe with a long term pipe in my property.
I highly recommend this crew for your plumbing needs. Excavation can be a dirty job but these Michaelangelos made it look like a work of art.

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Stephen Benz

I had a main sewer line that needed replacing urgently. Parker and the team at The Drain Guys quickly assessed the situation and dug 12+ feet down to get the sewer main. They did it carefully working around various utility lines including a gas line. They replaced the builders grade sewer line with high quality schedule 40 pvc pipe and got all permits and inspection from the city. Best of all they did everything in a couple of days. Highly recommend this company. They were very knowledgeable and worked quickly (even to as late as midnight).

Caroline K

We had a leak coming through our entryway wall and had no idea how it started or where the leak was actually coming from. The Drain Guys were able to come the same day we called to diagnose the issue, which was difficult in our tiny row house. It ended up being a long-term small drip leak inside the wall between floors caused by poor installation. Parker showed us exactly where the leak was, walked us through what caused it, and gave a really detailed explanation of what was needed to fix it. They were quickly able to give us a quote to fix the issue, which was very reasonable. When fixing the leak, he was communicative the whole time and there were no surprises in terms of what they were going to do and where exactly in the walls they had to cut. After their work I am confident that we won’t have the same issue and they left the area in better shape than it was before. We could tell that Parker is an expert and really cares about the quality of his work.

Andy McKinley

Rich and The Drain Guys were great. I contacted them via their website over a holiday weekend and Rich responded promptly. He offered 3 dates and times, one as early as the next day.

Upon inspecting my drain, Rich informed me that I’d done a good job cleaning it myself and that my fears of calcification were unfounded. He didn’t try to sell me any services which weren’t required. In addition, Rich gave me useful tips to maintain the health of my home’s plumbing.

It’s hard to find honest and knowledgeable service and repair companies, but The Drain Guys fit the bill! I will certainly use them in the future!!

Willmer Romero

I had the worse nightmare ahh homeowner can have. I heard my Main Water Line was leaking. WSSC as you can imagine was terrible and just turned my water off and told me good luck. I got several quotes and the Jay from the Drain Guys beat them all. They came the next day and replaced my MWL in one day and had me up and running by nighttime. WSSC had to come out and replace the curvestop because it was busted and they even had a leak on there own side. Rich and Nick stayed and helped me go back and forth with WSSC even though they didn’t have too. I really appreciate them and can see why people go with the drain guys. They are very professional and Rich is extremely knowledgeable and explains his craft very well so others can understand what is going on and why they are doing what they are doing. If you have any plumbing needs make sure to look for these guys! Look forward to working with them in the future

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Adam Verlander

Highly recommend The Drain Guys, they were able to get me converted from a natural gas water heater to a hybrid within 2 days. They did excellent work and were very communicative.

Suzanne Zanzinger

Had the pleasure of working with Rich this week and can’t say enough positive things about the interaction. He was a wealth of information and thorough with explaining our options. The response time was unbelievably quick! Didn’t try to “upsell” unnecessary services which is quite often a tactic used by other companies. I have no doubt that they looking out for the homeowners best interest! I highly recommend this company for your drainage needs!

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Riley Greene

They responded promptly, were professional and polite in all communication, and fixed the issue quickly. Very happy with service!

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Rebecca Schunck

We had to call the drain guys to come fix a plumbing issue at my office. Parker was on time and very efficient! He was knowledgeable and explained everything! Would highly recommend and will use again in the future!

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